Privacy Policy — god55my Malaysia Online Casino

Our Privacy Commitments

A plain-language overview of how god55my handles your personal data.

Data Encrypted in Transit & at Rest

All personal data transmitted to or from god55my is protected by 256-bit SSL encryption. Stored data is encrypted at rest and access is restricted to authorised personnel only.

No Selling of Personal Data

god55my does not sell, rent, or trade your personal information to third parties for their marketing purposes. Your data is used solely to provide and improve the god55my platform and your experience on it.

You Control Your Data

You have the right to access, correct, and in certain circumstances request deletion of the personal data god55my holds about you. Submit requests to our support team at any time.

PDPA-Aligned Practices

Our data handling practices are aligned with the Malaysian Personal Data Protection Act 2010 (PDPA). We process your data only for purposes you have consented to or that are necessary to fulfil our contractual obligations to you.

Defined Retention Periods

god55my retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, to comply with legal obligations, or to resolve disputes and enforce agreements.

Marketing Opt-Out

You may opt out of marketing communications from god55my at any time by updating your account notification preferences or contacting support. Withdrawal of marketing consent does not affect your ability to use the Platform.

1Introduction and Scope

This Privacy Policy ("Policy") is issued by god55my ("we", "us", "our") and applies to all personal data collected through the god55my website at god55my.win, the god55my mobile application, and any related services, features, and communications (collectively, the "Platform").

By registering for an account on the god55my Platform, you consent to the collection and use of your personal data in accordance with this Policy. If you do not agree with the terms of this Policy, please do not access or use the Platform.

This Policy should be read together with the god55my Terms & Conditions. In the event of any conflict between this Policy and the Terms & Conditions on a data protection matter, this Policy shall prevail.

2Personal Data We Collect

god55my collects the following categories of personal data:

2.1 Registration and Identity Data

Full legal name as appearing on your government-issued identity document;
Date of birth (to verify the 21+ age requirement);
Malaysian MyKad number or Passport number;
Email address and mobile telephone number;
Residential address.

2.2 Financial Data

Bank account details, e-wallet identifiers (Touch 'n Go, Boost, DuitNow), or other payment method information used for deposits and withdrawals;
Transaction history including deposit amounts, withdrawal requests, and associated timestamps.

2.3 Usage and Technical Data

IP address, device type and operating system, browser type and version;
Geolocation data at the time of login (for fraud detection and jurisdictional compliance purposes);
Session logs, game activity records, betting history, and platform interaction data.

2.4 Communications Data

Records of your correspondence with god55my customer support, including live chat transcripts and email exchanges.

3How We Use Your Personal Data

god55my processes your personal data for the following purposes:

Account Management: To create and administer your god55my account, verify your identity, and maintain your account security;
Service Delivery: To process deposits and withdrawals, provide access to gaming products, and deliver customer support;
Legal Compliance: To comply with anti-money-laundering (AML) obligations, Know Your Customer (KYC) requirements, and any other applicable legal or regulatory requirements;
Fraud Prevention and Security: To detect and investigate suspected fraud, unauthorised account access, prohibited conduct, and other security incidents;
Responsible Gaming: To monitor gaming activity for indicators of problem gambling and to administer responsible gaming tools including deposit limits and self-exclusion;
Marketing Communications: With your consent, to send you promotional offers, bonus notifications, and product updates by email or SMS. You may withdraw marketing consent at any time;
Platform Improvement: To analyse usage patterns and improve the god55my Platform, including personalisation of the gaming experience.

4Legal Basis for Processing

god55my processes your personal data on the following legal bases:

Contractual necessity: Processing required to fulfil our obligations under the Terms & Conditions, including account administration, payment processing, and service delivery;
Legal obligation: Processing required to comply with applicable laws including AML legislation, KYC requirements, licensing conditions, and tax reporting obligations;
Consent: Processing for marketing communications, where you have provided explicit consent at registration or through your account notification settings;
Legitimate interests: Processing necessary for fraud prevention, platform security, and responsible gaming monitoring, where our legitimate interests are not overridden by your privacy rights.

5Disclosure of Personal Data to Third Parties

god55my may disclose your personal data to the following categories of third parties:

Payment Service Providers: Banks, e-wallet operators (including Touch 'n Go and Boost), and payment processors in connection with the processing of deposits and withdrawals;
Identity Verification Services: Third-party KYC and AML compliance providers used to verify your identity and screen against sanctions lists;
Game Content Providers: Platform providers and game studios whose software is integrated into the god55my Platform, to the extent necessary to deliver gaming services;
Regulatory and Law Enforcement Authorities: Where required to do so by law, court order, or at the direction of a licensing or regulatory authority;
Professional Advisers: Legal, audit, and compliance advisers bound by professional confidentiality obligations.

god55my does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes.

6Cookies and Tracking Technologies

The god55my Platform uses cookies and similar tracking technologies to improve platform functionality, analyse usage, and deliver a personalised experience. The following categories of cookies are used:

Strictly Necessary Cookies: Required for the Platform to function, including session management and security tokens. These cannot be disabled;
Analytics Cookies: Used to collect aggregated data on how users interact with the Platform, to help us understand usage patterns and improve performance;
Preference Cookies: Used to remember your Platform settings and preferences, such as language and display settings.

You may configure your browser to reject non-essential cookies, though this may affect the functionality of certain Platform features.

7Data Retention

god55my retains personal data for as long as is necessary to fulfil the purposes described in this Policy, or for longer periods where required by law. In general:

Account and identity data is retained for the duration of the account relationship and for a minimum of five (5) years following account closure, to comply with AML and regulatory record-keeping requirements;
Transaction data is retained for a minimum of seven (7) years following the date of the transaction, in accordance with applicable financial record-keeping obligations;
Customer support communications are retained for two (2) years from the date of the last interaction.

When personal data is no longer required, it is securely deleted or anonymised in accordance with our data disposal procedures.

8Security of Personal Data

god55my implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, disclosure, alteration, or destruction. Security measures include 256-bit SSL encryption for all data in transit, encryption of sensitive data fields at rest, access controls restricting data access to authorised personnel on a need-to-know basis, and regular security assessments of our infrastructure.

While god55my takes all reasonable steps to protect your data, no method of electronic transmission or storage is 100% secure. In the event of a data breach that poses a risk to your rights, god55my will notify affected users and relevant authorities in accordance with applicable law.

9Your Data Rights

Subject to applicable law, you have the following rights in relation to the personal data god55my holds about you:

Right of Access: To request a copy of the personal data god55my holds about you;
Right to Rectification: To request correction of inaccurate or incomplete personal data;
Right to Erasure: To request deletion of your personal data where there is no legitimate reason for continued processing — subject to our legal retention obligations;
Right to Withdraw Consent: To withdraw consent to marketing communications at any time, without affecting the lawfulness of processing carried out prior to withdrawal;
Right to Object: To object to processing of your data where that processing is based on our legitimate interests.

To exercise any of these rights, contact the god55my data team at: [email protected] — providing your registered account username and a description of your request. We will respond within a reasonable timeframe and in any event within 30 days.

10Children and Minors

The god55my Platform is strictly not intended for persons under the age of 21. god55my does not knowingly collect personal data from minors. If we become aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to close the account and delete all associated personal data. If you believe an underage individual has registered on the Platform, please contact us immediately at [email protected].

11Changes to This Privacy Policy

god55my reserves the right to update or amend this Privacy Policy at any time. Material changes will be communicated to registered users by email notification to the address on file or by a prominent notice displayed on the Platform upon login. The "Last Updated" date at the top of this Policy reflects the most recent revision. Continued use of the Platform following the effective date of any revision constitutes acceptance of the updated Policy.

12Contact Us

For any questions, concerns, or requests relating to this Privacy Policy or god55my's data handling practices, please contact our data team at: [email protected]

The email address above is displayed as plain text for written enquiries only. Please do not send sensitive personal data such as full identity document numbers or payment details by email.

1. Introduction and Scope 2. Personal Data We Collect 3. How We Use Your Data 4. Legal Basis for Processing 5. Disclosure to Third Parties 6. Cookies & Tracking 7. Data Retention 8. Security of Personal Data 9. Your Data Rights 10. Children and Minors 11. Policy Changes 12. Contact Us

Last Updated: June 2026

21+ Only

god55my Privacy Policy